Shipping & Returns – EverydayBaskets.shop

Shipping & Returns Policy

At EverydayBaskets.shop, we want you to be completely happy with your purchase! If for any reason you’re not satisfied, we’ve made returns simple and hassle-free. Here’s everything you need to know about shipping and returns.

Overview

We offer free shipping on all orders! Returns are accepted within 14 days of delivery, as long as the item is unused and in its original packaging. For help or questions, our customer service team is always here for you.

Shipping

All orders are shipped from the UK using trusted carriers for fast and reliable delivery:

UK Shipping: Royal Mail (1–3 business days)
EU Shipping: DPD (up to 7 business days)

Shipping is free for all orders within the UK and the EU.

Refunds

We accept returns within 14 days of delivery and offer a full refund of the original purchase price, provided the item is unused and returned in its original condition.

Once your return is received and processed, your refund will be issued to the original payment method within 5 business days.

How to Return an Item

Please email us at [email protected] with your order details to start a return.

Ship your return to the address below:

Returns Address:
60 Charing Cross Road,
London, WC2H 7JD,
United Kingdom

Please note: Return shipping costs are the responsibility of the customer. We recommend using a trackable service. Unfortunately, we do not offer pre-paid return labels.

Late or Missing Refunds

If your refund hasn’t arrived after a few business days:

Check your bank or credit card statement.
Contact your payment provider — some processing delays may occur.
If it’s still missing, email us at [email protected].

Sale Items

Only regular-priced items are eligible for refunds. Sale items are non-refundable unless they arrive damaged or faulty.

Exchanges

We do not offer direct exchanges. If you’d like a different item, please return your original purchase and place a new order.

Gifts

If you received an item as a gift and would like to return it, we can issue store credit instead of a refund. Just get in touch with your order or gift details.